How to Raise a Complaint

Last updated: October 2026

We want every homeowner who reaches Selectbreast Plumbing to be treated fairly and honestly. If something went wrong, please let us know. This page explains how to raise a complaint and what happens afterward. It is a general template and not legal advice.

What You Can Tell Us About

You can write to us about:

• Your experience when you called or contacted Selectbreast Plumbing
• The way your personal information was handled
• Anything on this website that seems unclear or wrong
• The conduct of a plumber we connected you with

If the Issue Is With a Provider

Plumbers in our network run their own businesses. They are responsible for their estimates, pricing, work and customer service. If you have a problem with work in your home, the usual first step is to raise it with the plumber directly and keep a written record, much like keeping a receipt.

We still want to hear about it. Feedback helps us keep the network honest, and providers who repeatedly fall short of our expectations may be removed. Please know that Selectbreast Plumbing cannot settle contract disputes, refund money for a provider's work or make decisions for a provider.

How to Send a Complaint

Email contact@selectbreast.living and include:

• Your name and a way to reach you
• The date you contacted us or the plumber
• The phone number you called or the form you used, if you remember
• The provider's name, if you know it
• A clear account of what happened and what outcome you would like

After You Write

We will confirm receipt by email, usually within a few business days. We will then look into what happened, which may include contacting the provider. After that, we will reply with what we found and any steps we are taking.

If You Are Still Unhappy

You can reply and ask us to take another look. You may also contact your state's consumer protection office or attorney general, or your local Better Business Bureau. For concerns about plumbing work itself, a state or local plumbing licensing board may be able to help.

Contact

Email: contact@selectbreast.living